Privacy Policy

Introduction

Lendshore Capital ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketplace platform.

By using our Platform, you consent to the data practices described in this policy. If you do not agree with these practices, please do not use our Platform.

Information We Collect

Personal Information

We may collect personally identifiable information, including but not limited to:

• Name, email address, and phone number (if provided)
• Account role (borrower or lender)
• Optional profile information (company name, company website, bio, avatar)
• Confirmation that you agreed to our Terms of Service and Privacy Policy and are 18 years of age or older

Property Information

For borrowers posting deals, we collect:

• Property addresses and descriptions
• Property photos and documents
• Financial projections and comparable sales data
• Purchase contracts and title information

Automatically Collected Information

When you access our Platform, we automatically collect:

• Device information (browser type, operating system, device type)
• IP address and approximate location
• Usage data (pages visited, time spent, click patterns)
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Verify your agreement to our Terms of Service and confirm you meet our age requirement
• Facilitate deal listings and offer submissions
• Enable communication between borrowers and lenders
• Process subscription payments
• Send transactional emails and notifications
• Improve our Platform and user experience
• Detect and prevent fraud
• Comply with legal obligations
• Respond to your inquiries and support requests

Information Sharing

We may share your information in the following circumstances:

With Other Users

Deal information posted by borrowers is visible to verified lenders on the Platform. Lender offer details are shared only with the borrower who received the offer. We do not collect Social Security Numbers or bank account details. Your public profile — name, username, avatar, optional bio and company name, role, ratings, and verified status — is visible to other members; your email, phone, and account settings are never shared with other users.

With Service Providers

We share information with trusted third-party service providers who assist us in operating the Platform, including:

• Stripe (payment processing)
• Supabase (database hosting)
• Vercel (web hosting)
• Analytics providers

For Legal Purposes

We may disclose information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Data Security

We implement industry-standard security measures to protect your information:

• Industry-standard TLS encryption for all data transmission
• Encrypted storage of sensitive data at rest
• Row-level access controls enforced at the database layer
• Least-privilege access to production data
• Access controls and authentication requirements
• Employee training on data protection practices

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Meet regulatory requirements (typically 7 years for financial records)

You may request deletion of your account and associated data, subject to legal retention requirements.

Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request your data in a machine-readable format
• Opt-out: Opt out of marketing communications
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, you can:

• Visit your Account Settings to download or delete your data
• Email us at privacy@lendshorecapital.com

We will respond to your request within 30 days, or 45 days for complex requests. Some data may be retained as required by law.

California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

We do not sell your personal information. To make a CCPA request, contact us at privacy@lendshorecapital.com.

Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in to your account
• Remember your preferences
• Analyze Platform usage and performance
• Deliver personalized content

You can control cookies through your browser settings. Disabling cookies may limit certain Platform functionality.

Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Platform after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Lendshore Capital
Email: privacy@lendshorecapital.com
General inquiries: support@lendshorecapital.com